Visit

Opening Times

Term Time

Fri: 1pm – 4pm
Sat: 10.30am – 1pm, 2.30pm – 5pm
Sun: 10.30am – 1pm, 2.30pm – 5pm

Sheffield School Holidays

The NVM opens additional days during Sheffield School Holidays
10.30am – 1pm, 2.30pm – 5pm

For complete opening times, please visit our online shop.

Tickets

Adult: £11
Child: £9
Concessions: £9
Under 5s: FREE

  • Tickets for the National Videogame Museum are pre-book only.
  • Tickets are valid only for the date and time slot on the ticket.
  • All visitors will be required to leave at the end of the time slots, please arrive on time to enjoy your full allocation.
  • During your visit you are welcome to come and go as you please.
  • Children under 16 must be accompanied by an adult with a ticket at all times.

Your contact information will be retained in accordance with the UK Government COVID-19 guidance. This information may be shared with NHS Test and Trace if required. Further information can be found at https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works

Find Us

Address

The National Videogame Museum,
Castle House,
Angel Street,
Sheffield,
S3 8LN.

Parking

If you park at NCP Hartshead Square it’s a 2 minute walk from the museum and we’re able to offer you 24 hour parking at £8.30. Ask at the box office for a car park validation ticket (subject to availability).  

Public Transport

Train

The NVM is about a 10 minute walk from Sheffield station.

Tram

Castle Square is the nearest tram stop to the NVM, it’s about a 30 second walk from the entrance.

Bus

We’re right in Sheffield city centre so we’re super easy to reach by bus. Use Travel South Yorkshire journey planner to help you get here

Access

The National Videogame Musuem is fully step-free. It is all on one floor, which means that the entire museum is accessible to wheelchair users.

The museum is loud and it can be an overwhelming experience for those with sensory sensitivity – we’ll advertise times when we’ll turn the volume and the lights down – please keep an eye on our calendar.

Facilities

Please note that we are a museum intended for all ages, and not a children’s play centre. While there are many exciting exhibits that children will enjoy, children under 16 must be supervised by an adult at all times. This is for their own safety, and the safety of our exhibits.

Eating

Being situated in the heart of Sheffield, there are many eateries and places to pick up food very near by. Within a couple of minutes walk, you can find Subway, Pizza Hut, KFC, McDonald’s and Greggs. There are also mini Co-Op, Sainsbury’s and Tesco supermarkets.

Within the same building (around the corner!), you can find the Kommune food court, serving street food from around the globe, as well as fantastic coffee.

Food cannot be consumed in the Museum, we recommend eating before or after your visit.

Keeping Safe

Here are some of the things we are doing to keep our visitors and staff safe.

Social Distancing

  • Visitor numbers are restricted by running booking-only time slots.
  • Each time slot will have a maximum of 60 people.
  • Exhibits are grouped into ‘sets’ of experiences that bubbles can experience together. 
  • Each ‘set’ is isolated using social distancing or perspex screens. 
  • Whilst we are not implementing a one-way system, our floors are clearly marked to create isolated zones.

Face Coverings Mandatory

  • Visitors are required to wear a face covering at all times in the venue, other than where there is a medical exemption or for very young children.
  • Face coverings will be on sale at cost for all visitors but we recommend you bring your own.
  • Staff will wear face coverings at all times when interacting with the public or cleaning. 

Hand Sanitising

  • As we cannot fully sanitise controllers after each visitor contact, hand-sanitisation is thus the primary form of virus security.
  • Visitors will be asked and actively encouraged throughout their visit to regularly sanitise their hands. Minimally after visiting each ‘set’ of exhibits.